There is a varied programme that offers advice and support to residents. Each resident in the main complex has a key worker. Individual action plans are undertaken to assist in areas such as: health, hygiene and housing support. Counselling and other identified services given by external agencies as required.
The Centre actively promotes resettlement as part of its ethos. Support staff work in conjunction with resettlement staff to enable residents to access the appropriate services of their choice. There are links with other Housing Associations, local authority and voluntary organisations.
William Booth House offers to its former residents an in-house floating support service when former residents can access support worker help with any issues they have regarding rent and bill payment – or any other issues with regards to living in the community.
Residents are individually assessed as to their needs before being offered the opportunity of living in one of the Centre’s independent living bedsits. The resident will continue to work closely with their allocated support worker on issues that would prevent them from maintaining independent living in the wider community of their choice.
A number of activities are also arranged for the benefit of residents with participation being entirely voluntary. These include, concerts, video evenings, variety of games, celebration of special days and outings. Morning prayers are held each day and a service on Sunday.